Skip to content Skip to menu A A A A


These job ads have been provided by Employers external to the Career Centre.  The Career Centre is not responsible for the accuracy, currency and reliability of the content.


Customer Service/Flooring Analyst, ICC Insurance Claims Collaborative, Alliston


Posted Until:

Feb 28 2018

Company Name:

ICC Insurance Claims Collaborative

Job Title:

Customer Service/Flooring Analyst

Job Location:


Terms of Employment:


Varied Shifts:


Days of the Week Required:

Monday – Friday 830am-430pm

Hourly Wage:

Salary position $35,000-$40,000 annually DOE. Plus benefits and potential for bonus.

Job Description:

Canada’s insurance flooring evaluation service located in Alliston is now hiring. 

Duties to include:

•  Customer service; handle inquiries from ICC Flooring retailers, insurance company adjusters and contractors.

•  Evaluate soft and hard surface flooring samples using the established methods of analysis to determine Like, Kind and Quality.

•  Provide a flooring replacement recommendation by determining best match of sample specifications.

•  Work as team and communicate with fellow analysts regarding recommendations given to ensure consistency in validation reports.

•  Complete online invoice reviews.

•  File samples and paperwork as required.

•  Assist with continuous improvement activities to improve quality and efficiency of reports. 



  High school diploma or equivalent required, some college or university preferred and two years of job related customer service experience required; preferably in the flooring industry

  Detail orientated and able to make informed decisions

  Ability to grasp ideas and concepts quickly

  Work well under pressure

  Ability to work independently and/or a team environment 

Certificates or Licenses Required: None

How to Apply: Interested candidates should email their resume to

Contact Name: Kim Gentemann

For Office Use Only: CC-2261 MS

Date Posted: Feb 12 2018