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Associate Insurance Advisor I, The Cooperators, Bradford


Posted Until:


Company Name:

The Co-operators

Job Title:

Associate Insurance Advisor I

Job Location:


Terms of Employment:

Full-time, permanent

Hours per Week:


Varied Shifts:


Days of the Week Required:


Hourly Wage:


Job Description:

The Associate Insurance Advisor I is a key player in the support and development of the agency operation primarily through the sales and service of The Co-operators personal lines products (auto and home insurance) and may provide some basic support for additional product lines.  

What you’re responsible for: 

  • Sales, service and profitable growth of personal lines insurance products. 
  • Advise and recommend coverages and policies that best meet client needs. 
  • Prospect and cross sell by identifying and recommending additional products/services that benefit the client. 
  • Complete front-line risk assessment and selection following underwriting guidelines. 
  • Identify which risks require inspections and re-inspections. May be required to complete inspections. 
  • Achieve individual goals for client service, sales, quality and productivity. 
  • Support programs to build multi-client relationships. 
  • Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.  

What to expect: 

  • Strict confidentiality with respect to client’s financial status and other personal information.  
  • This role involves direct contact with clients and/or service providers in their environment.  
  • You may be required have your own vehicle, valid driver’s license and insurance.  
  • You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.   

To be successful: 

  • You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.   
  • You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.  
  • You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.   
  • You’re an effective team player and provide guidance to support the development of your peers.  



  • One (1) year sales and service experience or related business experience is preferred.  
  • Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.  
  • OTL licence is preferred.  
  • Knowledge of auto and property insurance products is an asset and experience with selling techniques is preferred.  

Certificates or Licenses Required:

General Insurance License is required or must obtain within two (2) months.  

How to Apply:

Contact Name:

Lorrie Poirier


For Office Use Only: CC-2278 PV

Date Posted: March 6, 2018