Correctional Officer

What can I expect to do in this role?

In this role, you will:
• Perform a full range of duties, including the care, custody, control and supervision of offenders
• Support the delivery of specialized programs, services and cultural activities for offenders.
• Interact with offenders to maintain security and safety in the facility
• Provide community escort duties to ensure the safety of offenders, staff, visitors and the public
• Maintain communications with a range of contacts, including offenders, co-workers, supervisors, Native Inmate Liaison/Elder and clinical and medical staff
• Demonstrate the Correctional Services Officer core competencies of critical and strategic thinking, leadership, communication, emotional intelligence and integrity, and professionalism throughout all interactions.

How do I qualify?

Mandatory

You must meet the following pre-requirements to apply:
• Be a minimum of 18 years of age
• Possess oral French skills at the Advanced-Minus level (for bilingual positions)
• Be currently certified and/or able to be certified by first day of employment in Emergency First Aid, Cardiopulmonary Heartsaver (CPR) and Automated External Defibrillator(AED)
• Must have original proof of Grade 12 completion or an equivalency (e.g. general equivalency diploma/certificate)
• Must be able to work rotating shifts, including days, afternoons and nights, and on weekends and statutory holidays

Eligibility

To be considered for the Correctional Officer position, you must successfully complete the following during the recruitment process:

• Ministry administered aptitude, cognitive and psychological tests
• Candidates who are selected to participate in the Correctional Officer recruitment process will be required to successfully complete FITCO testing prior to a conditional offer of employment being made..
• Correctional Officer pre-employment medical exam
• Corrections Foundational Training for Correctional Officers (CFT-CO). A training stipend will be offered to candidates who are selected.
• Oral French Language test at the Advanced-Minus level (for bilingual correctional officer positions only)
• Correctional Officer Enhanced Security Clearance process, which includes:
-CPIC Check
-Vulnerable Services Sector Check
-Out-of-Country Check (if applicable)
-RCMP Records Check
-NICHE/RMS File Check
-PIP (Police Information Portal) Check
-Internet Search
-Credit Equifax Check
-Immigration Status Check
-Ministry of Transportation (MTO) Check – last ten years
• If you are a successful candidate, you must be able to provide proof of eligibility to work in Canada upon reporting to work on your first day.

For further information on the Recruitment Process of Correctional Officers, please visit:
Becoming a Correctional Officer
• Email: CSRU@ontario.ca
• Phone: 1-855-927-CSRU (2778)

Communication (Oral and Written) skills

You have:
• Ability to communicate effectively via oral and written communication
• Ability to communicate in writing (e.g. complete detailed, accurate and clear written reports), and documentation
• You demonstrate emotional intelligence and an ability to communicate verbally in a clear and respectful manner to provide information, instructions and direction

Observation, Analytical and Problem Solving skills

You have:
• Ability to assess problems and determine solutions
• Ability to demonstrate leadership by making recommendations, and taking appropriate action

Team Work/Interpersonal and Persuasion skills

• You have ability to work cooperatively towards a common goal
• You have ability to motivate, positively influence and assist people
• You can foster open communication and treat others in a consistent, fair, firm and non-judgemental manner

Crisis Intervention and Conflict Resolution skills

You have:
• Ability to recognize and understand situations that may produce conflict and use strategies and critical thinking to resolve and/or de-escalate
• Ability to recognize and assess a crisis or potential crisis situation, and implement appropriate solutions in an attempt to resolve the crisis

General Knowledge and Computer skills

You have:
• General knowledge of court procedures (e.g. to testify/present evidence at court hearings)
• Knowledge of different cultures and ability to demonstrate professionalism through understanding and respecting of differences when interacting with others
• Ability to use computer software (e.g. database, Excel, MS Office) to input/retrieve data

There are a total of 805 positions across Ontario.