Customer Service & Warehouse Associate

Olive Oil Co Inc | Barrie Location | Retail Customer Service | Warehouse Support | Inventory & Fulfillment

Job Summary

Olive Oil Co. Inc. is seeking a reliable, customer-focused Customer Service & Warehouse Associate for our Barrie location to support both our retail sales floor and warehouse operations. This role is ideal for someone who enjoys helping customers, staying organized, working as part of a team, and contributing to the smooth flow of sale of products

Key Responsibilities

• Greet customers in a friendly and professional manner, both in person and by phone.
• Answer product, pricing, availability, order status, and general service questions.
• Process customer purchases, returns, exchanges, special orders, and pickup requests accurately.
• Assist customers with locating products and provide knowledgeable recommendations when needed.
• Assist to receive, unload, inspect, sort, and store incoming inventory and supplies.
• Pick, pack, label, and prepare customer orders for pickup, delivery, or shipping.
• Stock shelves, clean, replenish retail displays, and ensure products are organized and easy to find.
• Keep the retail and warehouse areas clean, safe, and organized.
• Follow company procedures, health and safety practices, and proper lifting techniques at all times.

Qualifications

• Previous retail, customer service, warehouse, inventory, or shipping/receiving experience is an asset.
• Strong communication skills and a positive, helpful fun attitude.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent attention to detail, organization, and time management skills.
• Comfortable using basic computer systems, point-of-sale systems, and inventory tools.
• Ability to lift, carry, bend, reach, stand, and move throughout the shift as required.
• Reliable, punctual, and committed to providing top notch customer service.
• Ability to learn quickly about our products and uses

Physical Requirements

This position involves a combination of retail floor and warehouse duties. Candidates should be able to stand and walk for extended periods, safely lift and move products, and work in a warehouse environment where tasks may include loading, unloading, stocking, and organizing materials.

Schedule

Compensation is minimum wage, in accordance with Ontario employment standards. This is a part-time position. Applicants must be available to work Monday to Saturday, including flexible shifts as scheduled.

What We Offer

• A supportive and fun team environment.
• Hands-on training in retail service, product handling, inventory, and warehouse procedures.
• Opportunities to build customer service, organization, and operations skills.
• A varied workday that combines customer interaction with active warehouse tasks.