Housekeeping / Rooms Division

POSITION SUMMARY

The Room Attendant / Laundry Attendant is responsible for maintaining the cleanliness, presentation, and quality of guest rooms, public areas, linens, uniforms, and other laundry items. This role supports overall guest satisfaction by ensuring a consistently high standard of housekeeping and laundry services. The successful candidate demonstrates strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. There is an opportunity for full-time hours based on operational requirements, business levels, and employee performance.

DUTIES & RESPONSIBILITIES

Housekeeping Responsibilities

• Clean and service guest rooms and assigned public areas in accordance with established standards, including making beds, changing linens, replacing towels and amenities, vacuuming, sweeping, mopping, dusting, and polishing surfaces.
• Maintain cleanliness and presentation of hallways, corridors, and other designated public spaces.
• Greet guests professionally and respond to inquiries in a courteous and helpful manner.
• Report maintenance issues, damages, safety concerns, and housekeeping deficiencies promptly.
• Accurately update room status reports, assignment sheets, and housekeeping records.
• Return, clean, organize, and restock housekeeping carts, equipment, and supplies at the end of each shift.

Laundry Responsibilities

• Sort, wash, dry, fold, and organize linens, uniforms, and other laundry items.
• Press and finish laundry items as required.
• Monitor and maintain linen and laundry inventory.
• Operate laundry equipment safely and efficiently.
• Report equipment malfunctions and maintenance requirements.
• Maintain a clean, safe, and organized laundry facility.
• Ensure all laundry items meet established cleanliness and quality standards.

Role Requirements

• Ability to work efficiently in a fast-paced hospitality environment.
• Ability to remain on your feet for a full shift, up to eight (8) hours or more.
• Ability to lift and carry up to 50 lbs and push up to 50 lbs.
• Ability to bend, twist, reach, and perform repetitive physical tasks safely.
• Strong organizational and time-management skills with the ability to prioritize assigned work.
• Keen attention to detail and commitment to maintaining high quality standards.
• Ability to follow all client policies, procedures, and workplace safety requirements.
• Flexible availability and willingness to work varying shifts based on operational needs.
• Ability to work independently and as part of a team.
• Available to work weekdays, weekends, and holidays.