Account Executive, Administration

The Account Executive, Administration role is first and foremost to ensure quick and high-quality processing of quotes to orders for our customers and delivering customer satisfaction.

Responsibilities

• Making sure phones are live answered between the hours of 8am to 5pm Monday through Friday.
• Work closely with customers and technicians to make sure product is properly ordered through the sales department from start to finish.
• Keep track of all Vendor licensing and monthly subscription-based products, managing, ordering, and reporting.
• Responsible for daily and monthly invoicing.
• Participate as requested in vendor related programs, research, training, and development.
• Vendor Bid Management.
• Assist service department in the development of customer-facing presentations and reports for quarterly Asset Management meetings and technology refreshes.
• Preparing SYDNIC legal form documents for customer and vendor contracts while ensuring attention to detail and accuracy is imperative consistently.
• Various office administrative tasks as needed including inventory management and SYDNIC ERP system administrative tasks.

Qualifications

• Proficiency in Microsoft Office
• Post-secondary education in administration is considered an asset
• 2 years of administrative experience in a professional working environment
• Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills
• Ability to harness financial data to inform decisions
• Attention to detail
• Self Motivated