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JOB POST #4899-2024

Level 2 Tech Support – ACE Systems Barrie

Date Posted: February 13th, 2024 Date Closing: April 9th, 2024

Job description

We are seeking a Technical Support person to join our team! You will resolve computer and network related issues for our clients, while providing an exceptional customer experience.


  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions


  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Job Types: Full-time, Permanent


  • Dental care
  • Extended health care
  • Paid time off

Flexible Language Requirement:

  • French not required


  • Monday to Friday

Supplemental pay types:

  • Overtime pay


  • IT support: 5 years (required)

Ability to Commute:

  • Barrie, ON L4M 4S5 (required)

Ability to Relocate:

  • Barrie, ON L4M 4S5: Relocate before starting work (required)

Work Location: In person


How to Apply:

Send Resume to

Please reference this job posting in your email: JOB POSTING #4899-2024