JOB POST #4899-2024
Level 2 Tech Support – ACE Systems Barrie
Date Posted: February 13th, 2024 Date Closing: April 9th, 2024Job description
We are seeking a Technical Support person to join our team! You will resolve computer and network related issues for our clients, while providing an exceptional customer experience.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
- Excellent written and verbal communication skills
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Experience:
- IT support: 5 years (required)
Ability to Commute:
- Barrie, ON L4M 4S5 (required)
Ability to Relocate:
- Barrie, ON L4M 4S5: Relocate before starting work (required)
Work Location: In person
Open
How to Apply:
Send Resume to careers@acesystems.caPlease reference this job posting in your email: JOB POSTING #4899-2024